content strategist | designer | product manager

about/contact

Hi, I’m Lily. I’ve spent 10 years creating

digital tools that make the real world more connected.

From B2B SaaS startups to federal agencies, I’ve used my skills in product, content, and design to make digital tools more human.

As a product manager, I’ve leveraged Agile/Scrum methodologies to support cross-functional teams at the Consumer Financial Protection Bureau, Department of Veterans Affairs, and Department of Health and Human Services. I excel at building stakeholder trust to streamline large-scale content operations and deliver essential products to the public.

As a content strategist and UX designer, I use tools like user interviews, A/B testing, and content audits to ensure data-driven storytelling. I love pairing with designers and engineers to brainstorm, problem-solve, and iterate. And I’ve worked with scientists, lawyers, and SMEs of all backgrounds to translate complex topics into resources that meet user needs and business goals.

In my downtime, you can find me leading creative workshops—I’m an artist and writer passionate about creating community, online and off.

Are you looking for a collaborative and empathetic content product manager? Let’s chat.

MY TOOLKIT INCLUDES:

  • Writing, editing, and storytelling

  • Content strategy and content design

  • Product management

  • UX design and research

  • Relationship management