Hi, I’m Lily. I’ve spent 10 years creating
digital tools that make the real world more connected.
From B2B SaaS startups to federal agencies, I’ve used my skills in writing, marketing, and UX to make online experiences feel more human.
As a product manager, I’ve leveraged Agile/Scrum methodologies to support cross-functional teams at the Consumer Financial Protection Bureau, Department of Veterans Affairs, and Department of Health and Human Services. I excel at managing stakeholders across large, complex organizations to streamline large-scale content operations and deliver essential products to the public.
As a content strategist and UX designer, I’ve used tools like user interviews, A/B testing, and content audits to ensure data-driven storytelling. I love pairing with designers and engineers to prioritize, problem-solve, and iterate. And with my background in science writing, I’m adept at putting complex topics into plain language—I’ve worked with scientists, lawyers, and SMEs of all backgrounds to translate complex healthcare and financial topics into tools and resources that meet user needs and business goals.
In my downtime, you can find me leading creative workshops—I’m passionate about creating community, online and off.
Are you looking for a collaborative and enthusiastic content specialist with stellar interpersonal skills and a passion for human-centered product design? Let’s chat.
MY TOOLKIT INCLUDES:
Writing, editing, and brand storytelling
UX design and research
Content operations and project management
Product development
Stakeholder management aka creating authentic trust with clients